Support · we're listening

Help & feedback.

Thank you for being part of the My Life Prayer community. Your trust as you build a prayer rhythm means a great deal — and your feedback shapes everything we build next.

Email support

We answer everything personally.

Questions, bug reports, feature wishes, prayer requests — we read every message. For the fastest response, write us directly:

support@nextstarai.com

Common questions

How do I reset my password?

Use the “Forgot password” flow inside the app on the sign-in screen. You'll receive an email with a reset link. If it doesn't arrive within a few minutes, check your spam folder or email us.

How do I delete my account?

Open Settings inside the app and tap “Delete account” — or email us and we'll handle it. Account deletion is immediate and permanent. We don't retain anything after.

Will my data be sold or used to train AI?

No. Your prayers and notes live on our self-hosted Appwrite backend in Frankfurt, encrypted at rest. We never share them, sell them, or use them to train any model. The Tidy feature sends drafts to Google Gemini for the reshape only — nothing is stored on either side beyond the result you keep.

When will the Premium tier launch?

Premium is shipping with v1.1 — folders, scripture templates, Praise Wall, widgets, year-in-review. Until then, the full app is free. Subscribe to the weekly note and we'll let you know the day it lands.